Term and Conditions

Welcome to Glam Dress Store! These Terms and Conditions outline the rules and regulations for using our website and purchasing our glamorous fashion pieces. By accessing our site and making purchases, you agree to these terms in full.

1. About Us

Glam Dress Store is a UK-based online boutique specialising in statement fashion pieces including corset dresses, going out tops, festival outfits and bodycon styles. Our headquarters are located at:

29 St Nicholas St,
Bristol,
GB BS1B 1CB

2. Our Customers

Our collections are designed for fashion-forward individuals who love bold, figure-hugging styles and attention-grabbing details. Whether you’re shopping for a special occasion or updating your everyday glam, our pieces are made to turn heads.

3. Website Use

3.1 Access

You may use our website for personal shopping purposes only. Commercial use or resale is strictly prohibited without our written consent.

3.2 Account Registration

While not required for purchases, creating an account allows you to:

• Track orders more easily
• Save your favourite items
• Receive personalised style recommendations

You must provide accurate information and keep your login details secure.

4. Products & Services

4.1 Product Descriptions

We take great care to accurately represent our products through:

• Detailed descriptions
• Multiple high-quality images
• Comprehensive size guides

However, slight variations may occur due to screen settings and individual perceptions of colour.

4.2 Availability

All items are subject to availability. If an item sells out after you place your order, we’ll notify you immediately and offer alternatives or a full refund.

4.3 Hygiene Considerations

For health and safety reasons, we cannot accept returns on:

• Bralets
• Bodysuits
• Final sale items (clearly marked)

5. Orders & Payments

5.1 Placing Orders

By placing an order, you:

• Confirm all provided information is accurate
• Agree to pay the full amount including any applicable taxes and shipping
• Authorise us to process your payment

5.2 Payment Methods

We accept:

• Visa
• MasterCard
• JCB
• PayPal

All payments are processed securely through encrypted systems.

5.3 Pricing

Prices are in GBP (£) and include VAT where applicable. We reserve the right to adjust prices but will honour the price at the time of your order.

6. Shipping & Delivery

6.1 Processing Time

Our Bristol-based team hand-picks and packages your order within 1-2 business days (excluding weekends and holidays).

6.2 Shipping Options

We offer two glamorous shipping methods:

• Standard Shipping (£12.95): Via DHL/FedEx, delivered in 10-15 business days
• Free Shipping: For orders over £50 via EMS, delivered in 15-25 business days

Both options include tracking information.

6.3 Delivery Areas

We ship worldwide except to some Asian countries and remote locations. Delivery times may vary due to customs processing.

6.4 Delivery Issues

You must:

• Provide a complete and accurate delivery address
• Be available to accept delivery or arrange collection
• Inspect items immediately upon delivery

We’re not responsible for delays caused by incorrect addresses, customs, or circumstances beyond our control.

7. Returns & Exchanges

7.1 Our Glam Guarantee

If you’re not completely satisfied, you may return most unworn, tagged items within 15 days of delivery for a refund or exchange.

7.2 Return Process

1. Email [email protected] within 15 days with your request
2. Wait for our return authorization (24-48 hour response time)
3. Ship items to our Bristol address with provided RMA number

7.3 Refunds

Refunds will be issued to your original payment method within 3-5 business days of receiving your return. Original shipping fees are non-refundable unless the return is due to our error.

7.4 Exchanges

We offer free shipping on exchanged items. Price differences will be adjusted accordingly.

7.5 International Returns

International customers are responsible for return shipping costs. Mark packages as “Returned Goods” to avoid customs fees.

8. Intellectual Property

All content on our website, including:

• Product designs
• Photography
• Branding
• Written content

is the property of Glam Dress Store and protected by intellectual property laws. Unauthorised use is strictly prohibited.

9. Liability

9.1 Product Use

Our products are designed for fashion purposes. We’re not liable for any injury or damage resulting from improper use.

9.2 Website Content

While we strive for accuracy, we don’t guarantee that all content is error-free or that the site will be continuously available.

9.3 Maximum Liability

Our total liability for any claim related to your order shall not exceed the purchase price of the items in question.

10. Privacy

Your privacy is important to us. Please see our separate Privacy Policy for details on how we collect and use your data.

11. Changes to Terms

We may update these terms periodically. The current version will always be available on our website with the effective date.

12. Governing Law

These terms are governed by English law. Any disputes will be subject to the exclusive jurisdiction of English courts.

13. Contact Us

For questions about these terms or any other inquiries, please contact our Style Squad:

Email: [email protected]
Postal: 29 St Nicholas St, Bristol, GB BS1B 1CB